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FAQs

1. What blockchains does SpaceGate support?

As of this writing, SpaceGate currently supports Ethereum, BNB Smart Chain, Solana. All bridges on TomoChain, Avalanche, Arbitrum, Optimism and Boba Network were temporarily suspended due to the performance upgrade.

2. How long does SpaceGate take to complete the transaction?

Usually, the transaction will take approximately 2-5 minutes to finish.

3. Is there any limitation to each order?

Coin98 always wants to make sure all the transactions are secured. Each asset will have its limit amount. For C98, you can convert at least 10 C98 and 50,000 C98 at a maximum of once.

4. How much does SpaceGate charge?

SpaceGate Cross-chain fee is charged as following: Cross-chain fee: 0.5% per transaction & bridge fee for C98 according to below table:
ETH-BSC
ETH-SOL
SOL-ETH
SOL-BSC
BSC-ETH
BSC-SOL
2 C98
0 C98
4 C98
2 C98
4 C98
0 C98
Eg. Converting 1000 C98 from BNB Smart Chain to Ethereum will be charged as follows:
1000 - (0.5*1000) - 4 = 991 C98
Note: Remember that the above fees haven’t included network fees, and users also need standard tokens to pay for network fees.

5. Where can I get network fees?

There are 2 ways that users can get network fees:
  1. 1.
    Users can buy the token you want to convert cross-chains onto centralized exchanges and send to Coin98 Super App as a network fee.
  2. 2.
    Users can buy tokens you want to convert cross-chains directly via Fiat on ramp on Coin98 Super App & Extension (which is paid via VISA, MasterCard, etc. depending on your residential areas).

6. What should I do when the transaction is too long?

Besides, Coin98 Super App provides 24/7 Live Chat Support; you can reach out to our agents directly on the App or via https://livechat.coin98.com/ for further help.