# How to start a new chat in Coin98 Chat

### What do you need before starting a new chat in Coin98 Chat?

Before you can start a new chat in Coin98 Chat, you need to be logged in with a wallet.

{% hint style="warning" %}
**Note:** If you have not logged in with wallet, you need to log in first to be able to start a chat. 

Read more: [How to log in with wallet](/products/coin98-super-wallet/mobile/getting-started/how-to-log-in.md)
{% endhint %}

### How do you start a new chat in Coin98 Chat?

Follow these steps to start a new chat in Coin98 Chat:

**Step 1:** On the main screen, click on the Chat icon at the bottom right corner

**Step 2**: Click on **+** button on the top right of the screen, then select **New Direct Chat**

**Step 3**: Type in the search bar a username or OneID account that you want to start a chat with. 

**Step 4:** Click **Start Now** to start chatting

<figure><img src="/files/nJVBPka591c6Q4zOZu51" alt=""><figcaption></figcaption></figure>

### Why can’t you see the same chat across different login methods in Coin98 Chat?

Coin98 Chat stores chat data separately for Login with Wallet and Login with OneID (linked to wallet).

That means conversations created in one login method will not appear in the other, even if both login methods are linked to the same wallet.

Example:

* If you log in with Wallet A and start a chat with Alice
* Then you log in with OneID abc.98 linked to Wallet A
* The previous chat with Alice will not appear in the app because Coin98 Chat treats the two login methods as different profiles

### What is the difference between Login with Wallet and Login with OneID in Coin98 Chat?

Login with Wallet and Login with OneID are separate login methods in Coin98 Chat.

* Login with Wallet: You access Coin98 Chat directly with your wallet.
* Login with OneID: You access Coin98 Chat with a OneID account that is linked to a wallet.

Because Coin98 Chat separates data by login method, your chat history may differ between the two.

### Can you start a chat without logging in to Coin98 Chat?

No. You must log in before you can start a new chat in Coin98 Chat.

### How do you find the person you want to chat with in Coin98 Chat?

Use the search bar after clicking the + button, then enter the other user’s username or OneID account to find them.

### FAQs

#### Do you need a wallet to use Coin98 Chat?

Yes. You need to log in with a wallet before you can start a new chat in Coin98 Chat.

#### Can you search by both username and OneID in Coin98 Chat?

Yes. Coin98 Chat lets you search using either a username or a OneID account.

#### Why is a chat visible in one login method but not the other?

Coin98 Chat stores conversations separately for Login with Wallet and Login with OneID, so chats do not sync across both login methods.

#### Does linking a wallet to OneID merge chat history in Coin98 Chat?

No. Linking the same wallet to OneID does not merge chat history between login methods.

#### What should you do if you cannot start a chat in Coin98 Chat?

First, make sure you are logged in with a wallet. Then, try searching for the correct username or OneID account and click **Start Now** again. If the issue still persists, please contact Coin98 Support team for further assistance.


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