Balances Not Loading or Showing on my wallet
This is most likely because one of these reasons:
- 1.Bad internet connection: We recommend you check the wifi or cellular connection.
- 2.Not using the latest version: Please update to the latest version here:
- 3.Unstable RPC: Please wait for the RPC to become more stable
- 4.Inactive wallet in Manage Wallet & inactive blockchain in Active blockchains section:
- Kindly check if you already activated the blockchain of the wallet holding your funds in the Active Blockchains section
- Kindly check if you activated the wallet holding your funds in the Manage Wallets section
- 5.Hidden token: kindly check the hidden token section section see if your token is hidden.
Supported token but you are using/activating the wallet belonging to the wrong network/chain in the Manage Wallets section: Kindly ensure that the wallet address, which contains the token balance and is activated in the Manage Wallets section, belongs to the same blockchain/network as the token balance. Kindly restore the wallet on the correct blockchain if necessary.