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Balances Not Loading or Showing on my wallet

This is most likely because one of these reasons:
Bad internet connection: We recommend you check the wifi or cellular connection.
Not using the latest version: Please update to the latest version here:
Unstable RPC: Please wait for the RPC to be stable
Bug issue: Please wait for the dev team to update/ fix the problem or report the issue to us via Live Chat support.
Inactive wallet: please check and make sure to activate your wallet
Hidden token: check the hidden token section and see if your token is hidden.
Unsupported token: add custom token or request Coin98 team to add listed token on Coingecko how Coinmarketcap via Live Chat support. Check the token's information carefully before selecting Create.
Supported token but you are using the wrong network/ chain: you need to check the blockchain network to assure that it matches with the token's network and restore the wallet if necessary.
Check all the possibilities but your balance is still incorrect?
Contact our Live Chat for 24/7 support and beware of scammers!