How to perform KYC Verification on Coin98 Super Wallet

What is KYC?

Know Your Customer aka KYC means collecting certain information from customers to confirm their identities and to comply with any regulatory requirements. Identity verification requires information that could be whatever-document-to-prove-your-identity, like a valid ID card, passport, etc.

This requirement depends on the Launchpad and is due to national and/or international regulations that project this functionality in the case the Launchpad project needs it.

Preparing for the KYC process

To use the KYC feature, you will need to prepare the following necessary things below:

  1. Identification documents, such as National Identity Card or Passport. You must be at least 18 years old.

  2. Register to obtain an ID on OneID. You can find the instructions for registering OneID here.

  3. Prepare 20 C98 VRC25 or C98 BEP20 to pay the KYC fee. Note that if you choose to pay with C98 BEP20 (BNB Smart Chain), you must also prepare a small amount of BNB to cover the gas fee.

Important Note

  1. Please note that once you pay the KYC fee (20 C98), you will have 3 attempts. If you fail all 3, you must repay the fee to resubmit KYC.

  2. If you have not registered any ID on OneID, you will not be able to access the KYC page.

  3. Your KYC data will be linked and stored with the corresponding ID. If your ID is transferred to someone else and the recipient claims ownership through Reclaim Permission, your KYC data will be removed. You will need to restart the KYC process from the beginning.

  4. KYC is not supported in some regions/countries due to legal and regulatory restrictions. Your document will be rejected if your country is on the list of restricted countries. Here is the list of restricted countries: Afghanistan, American Samoa, Anguilla, Antigua and Barbuda, Balkans, Belarus, Belize, Burma, Burundi, Central African Republic, China, Cuba, Democratic People’s Republic of Korea, Democratic Republic of the Congo, Ethiopia, Ethiopia, Fiji, Guam, Guinée, Guinée-Bissau, Haïti, Hong Kong, Iran, Iraq, Lebanon, Libya, Magnitsky, Mali, Moldova, Myanmar, Nicaragua, Palau, Palestine, Panama, Russia, Samoa, Seychelles, Somalia, South Sudan, Sudan, Syria, The Bahamas, Trinidad and Tobago, Turks And Caicos Islands, Ukraine, United States of America and its territories (American Samoa, Guam, Puerto Rico, the Northern Mariana Islands, and the U.S. Virgin Islands), Vanuatu, Venezuela, Yemen, and Zimbabwe.

KYC Process

Step 1: Open the Coin98 Super Wallet → Click More on the home page, then select OneID KYC;

Step 2: Choose the wallet containing your registered ID and click on the ID that you wish to KYC.

You can also check the status of each OneID right the KYC interface:

  1. Not Yet KYC: No action has been taken yet on this ID.

  2. Ready for KYC: KYC payment has been verified, now you can proceed with KYC on Synaps.

  3. Waiting For Approval: The ID information has been submitted for KYC to Synaps and is waiting for verification.

  4. KYC Failed: The KYC verification for this ID has failed.

  5. KYC Success: The ID has been successfully KYC-ed

Step 3: Click Pay for your ID and confirm to pay the KYC fee

Step 4: Fill out the following information for the first verification and click Next

  1. Nationality

  2. Document Type

  3. Document Number

Note: If the document is not eligible, such as being already used for another KYC, you will not be able to proceed.

Step 5: The Synaps window will pop up → Click Start Verification and use your device to verify your identity.

5.1 Scan your face;

5.2 Submit your documents

  1. Select your Nationality

  2. Select Document Type and scan your document (Passport and National ID are accepted).

5.3 Enter your email to receive the verification code.

Step 6: Wait for verification and check your KYC status.

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