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FAQs

1. What blockchains does SpaceGate support?

As of this writing, SpaceGate has supported Ethereum, BNB Smart Chain, Solana, Polygon, Viction. All bridges on Viction, Avalanche, Arbitrum, Optimism and Boba Network were temporarily suspended due to the performance upgrade.

2. Which tokens are supported?

SpaceGate now supports converting C98 token and VIC token. USDT and CUSD will be available soon. In the future, Coin98 will bring more assets and bridges to SpaceGate based on product development and user needs.
  • Coin98 (C98) is the native utility token of Coin98, powering the entire ecosystem, available on Ethereum, BNB Smart Chain, Solana, Polygon and Viction.
  • Viction (VIC) is the native cryptocurrency of Viction and will be the reserve cryptocurrency for all third-party apps running on Viction.

3. How long does SpaceGate take to complete the transaction?

Usually, the transaction will take approximately 2-5 minutes to finish.

4. Is there any limitation to each order?

Coin98 always wants to make sure all the transactions are secured. Therefore, each asset will have a limit on the number of tokens in a single conversion transaction:
  • For C98, you can convert a minimum of 10 C98 and a maximum of 50,000 C98 per transaction
  • For VIC, you can convert a minimum of 10 VIC and a maximum of 5,000 VIC per transaction

5. How much does SpaceGate charge?

SpaceGate Cross-chain fee is charged as follows:
  • Cross-chain fee (Protocol fee): 0.1% per transaction for C98 token, 0.5% per transaction for VIC token (Former name: TOMO)
  • Bridge fee (Withdraw fee) for VIC token: 0 VIC
  • Bridge fee (Withdraw fee) for C98 token according to the below table:
ETH <> BSC <> SOL <> ETH
ETH-BSC
ETH-SOL
SOL-ETH
SOL-BSC
BSC-ETH
BSC-SOL
2 C98
0 C98
4 C98
2 C98
4 C98
0 C98

ETH <> Polygon <> BSC

ETH-Polygon
Polygon-ETH
BSC-Polygon
Polygon-BSC
0 C98
4 C98
0 C98
2 C98
ETH <> TomoChain <> BSC
ETH - TomoChain
TomoChain - ETH
BSC - TomoChain
TomoChain - BSC
0 C98
4 C98
0 C98
2 C98
Eg. Converting 1000 C98 from BNB Smart Chain to Ethereum will be charged as follows:
1000 - (0.1%*1000) - 4 = 995 C98
Note: Remember that the above fees haven’t included network fees, and you also need standard tokens to pay for Gas fee/Network fee (Deposit fee).

6. Where can I get network fees?

There are 2 ways that you can get network fees:
  1. 1.
    You can buy the father token of each blockchain on centralized exchanges and then send it to Coin98 Super App for the network fee.
  2. 2.
    You can buy the father token of each blockchain directly via Fiat on ramp on Coin98 Super App & Extension (which is paid via VISA, MasterCard, etc. depending on your residential areas).

7. What should I do when the transaction takes too long?

Coin98 Super App provides 24/7 Live Chat Support; you can reach out to our agents directly on the App or via https://livechat.coin98.com/ for further help.